The Business Process Management system designed and developed by ANALITICA LTDA integrates three fundamental elements:

• A development tool that supports the building on the Web, enterprise applications persistent (frame) on the basis of an entity / relationship database models.
• An agent or engine to follow process based on process specification BPMN (Business Process Management Notation).
• Software development tools that generates final user interface based on WEB and PDF.

This architecture allows us to build special-purpose applications and integrate them with Business Process Management Systems described in BPMN, and at the same time, give users web interfaces and forms developed in PDF format.

The following diagram shows the system architecture from the perspective of the technological infrastructure.

Operation model

Taking a closer look to the architecture, we use several industry standards to articulate the solution. In general, at the protocol communications level we basically use https which allows access to multiple types of devices through WEB route or WAP (mobile Devices) or Web Services (Web Services). Also we make extensive use of XML, which allows us to handle multiple schemes of courier service and representations of information, as well as to integrate very easily with external applications or systems, which is fundamental in corporate applications.

Web generation tool for persistent applications or systems

Is a fast development “framework” oriented to build software applications or systems, from a definition given by an Entity Relationship Diagram, from which the system infers big part of the operation rules. To do so, a PHP code generation engine is used, to automatically generate the case control interfaces and grant users database access. Based on this, we create the users profiles, roles, permissions over the application and create specific reports.

Follow up engine process

Based on a process specification valid in BPMN, which is done with Microsoft Visio integrated with the ITP Process Modeler Plug-In, the system can simulate the process and based on this simulation, distribute each activity among the roles assigned to each user in the process. The users have a activity board that lists all the pending activities, and once each activity is fulfill the system recognizes this and instantly determines the next activity based on the associated process.

Web ANDPDF interface generation tools

This tool has two set of tools. The first one is oriented to generate users’ web interface based on the XML information that is send from the Module of Web Generation Tool for Persistent Application or system. This one bases on the transformation of a XML HTML using the standard of sheets of style XSLT. This concept allows an automatic way of constructing end user interfaces based on the information nature that is presented to the end user. Thanks to this, you can obtained a substantial programming time saving, due to the fact that great part of the development time of a current application is invested in the user's interfaces development.

The second tool for users interface generation is Adobe® LiveCycle Designer, a powerful tool created by Adobe, which allows dynamic formats design in PDF. These dynamic forms integrate in a native way with bookstores of the SGP which captures the messages in XML and process them using XSLT style sheets described in every case.

Notifications, alarms and report generation

The system allows alarm configuration in different points of the process where is require to monitor and generate statistics and activities report (BAM - Business Activity Monitoring), making easy the monitoring of the process and improving the quality service offered by detecting improvement points.  Through the system you can generate any kind of web reports and export them MS Excel.

SGP technical features

The BPM solution proposed by ANALITICA LTDA includes:

• A product based in the most recognized standards for process automation, like BPMN (Business Process Modeling Notation), XML, XSLT and SQL.
• SGP is available to run on free software using MySQL as database and PHP as Application Server, or if the client prefers they can implement it on MS SQL or Oracle
• The tool has integration mechanisms with external systems such as databases, Web services (Web Services), Excel sheets and core business systems via XML messaging and generate SQL scripts or flat files.
• In addition, native integration features in PDF forms, which are created with Adobe Acrobat 9.0. These forms can be designed by the user.

• Assign people activities automatically and by any criteria, or according to workloads.
• Remind people of their activities, which are part of a Work Flow Queue.
• Streamline collaboration between people who share activities.
• Automate and control the flow of documents, data and images.
• Assign proactively to those who must make the activities, all resources (documents, information, applications, etc.) in each of them.
• Define and control the alerts according to criteria of time, event or condition, causing a message to a supervisor, a "scale" of activities to others for resolution, and / or an automatic resignation.
• Modify processes and manage exceptions "live" or "on the fly, and from anywhere, that is, able to change any already begun the process instance without restarting and without the need to lay its hands on-line.
• In addition, through any browser that can actually be made from anywhere.
• Provide a view on-line "for supervisors and historical status of each process instance of each activity and performance of people.
• Make each person reach their activities and alert, regardless of their geographical location through the Web, Email, SMS or other mobile device.
• Provide metrics for area managers, organizers, managers and quality processes, both for purposes of Continuous Improvement and Quality Indicators and Management.
• Integrate easily with other systems, applications and ERPs.
• Provide a high level of support for human interaction.

SGP Architecture